PRIVACY POLICY
Achieve Education LLC, a California limited liability company, its subsidiaries, affiliates, marketing agencies, and affiliated contractors (collectively “Achieve Education,” “we” or “us”), appreciate your business and we take your privacy very seriously. We are committed to protecting it through our compliance with this Privacy Policy. Accordingly, we’ve developed the following privacy policy (“Privacy Policy”) to describe the type of information we collect from you, which you may provide during any in-person meetings or events, or when you visit the website owned and operated by us, specifically including [achieve.education] (the “Website”), and inform you of your rights as they pertain to our collection and use of your information.
To comply with legal requirements and/or to meet our changing business needs, this Privacy Policy may change over time. We reserve the right to amend the Privacy Policy at any time and for any reason. The date of the last revision to the Privacy Policy will be indicated by the “Last Reviewed” date at the top of this page. Your continued use of this Website after the Last Reviewed date is deemed to be acceptance of any changes, so please check periodically for updates.
We encourage you to read this Privacy Policy carefully so that you understand what personal information we may collect from you through our Website and our in-person meetings, how we may use or share this information, and what steps you may take to control our use or sharing of such information. By accessing this Website, you acknowledge that you have read the terms and conditions governing your information as set forth in this Privacy Policy and agree to be bound by them. If you do not agree with our policies and practices, you must not use the Website.
Information We Collect
We collect the information you affirmatively choose to provide us, whether online, in-person, by phone, or by paper that identifies you (collectively, “Personal Information”), such as when you enroll in our services, create an account, fill out a survey, participate in promotional activities, or otherwise interact with us or our Website. The types of Personal Information collected by us may include but is not limited to your:
- Name
- Email Address
- Home Address
- Telephone Number
- Credit Card and Billing Information
- Username and Password
We also collect your information through the use of cookies. Cookies are pieces of data your web browser stores on your hard drive to allow our Website to provide you with enhanced services. Cookies may log certain types of information automatically (“Use Data”), which may include but is not limited to your:
- Website usage
- Whether you are a new or returning user
- What website pages you accessed prior to our Website
- Browser information
- Computer or Mobile Device Type
- The Operating System of your Computer or Mobile Device
- IP Address
This Use Data provides us with important marketing information and lets us know how we are doing at both attracting new visitors and maintaining relationships with our existing customers. If you wish, you can set your browser settings to refuse cookies. However, keep in mind that cookies may be required to enroll in our services online and for other user-friendly Website functions, so blocking cookies will negatively impact your Website experience. Should you wish to block cookies through your web browser, you may still enroll in and use our services in-person by contacting [email protected]
In some cases, we may also collect information from third-party sources, including social media sites and other sites with which we may partner from time to time. For example, if you post a comment on our Facebook page, we may collect and use that information as described in this Privacy Policy. Please note that we may combine this information with other Personal Information and use it as described herein.
What We Do With The Information We Collect
We use the Personal Information we collect for various purposes, including but not limited to completing customer enrollment that you chose to initiate, to respond to your requests for information, to manage our Website and social media pages, to allow you to participate in promotional or electronic activities, marketing, analysis, communications, and for any other lawful purpose incident to those purposes.
From time to time, we may also contact customers by email, phone, or mail for such purposes as to inform them of new services and special offers, administer a survey, or to follow up on previous interactions. If you do not wish to receive such communications from us, please follow the opt-out instructions generally provided in such communications. Upon your request, we will use commercially reasonable efforts to delete your personal information from our database; however, it may be impossible to delete your Personal Information entirely without retaining some residual Personal Information for a period of time due to backups. Be assured that we will never knowingly send messages to customers who have asked not to receive them.
We generally do not share your information with companies who are not affiliated with us, but if we do, we will provide you with an opportunity to opt-out of these communications at any time by contacting us at [email protected], or by using the opt-out instructions in the communications themselves. Should you have questions about how we use your Personal Information, feel free to send us a message by visiting the [CONTACT] section of the Website. Alternatively, you can contact us at [(619 717-9879] and speak with a customer service representative.
We will not sell or rent the Personal Information you provide to us to any third party, except as stated herein. We may share your information within the Achieve Education organization and our affiliates, and with reputable third parties on an as-needed basis to provide better services to you. These third-party services may include such tasks as maintaining and managing customer information, providing customer services, enrolling new customers, conducting promotions or surveys, and communicating effectively with you. We do not authorize those third parties to make any other use of your information unless specifically indicated herein, and we will hold them accountable if it is discovered they use your information for any unauthorized purpose.
We may also disclose your Personal Information to third parties if we believe disclosure is required to (i) comply with applicable laws, regulations, legal process or government request; (ii) enforce the terms of any of our policies; or (iii) protect the rights, property, or safety of Achieve Education, our affiliates, and/or our customers. In addition, we may share or transfer your information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or otherwise.
Accessing and Correcting Your Information
You can review, modify, and change your Personal Information by logging into your account on our Website and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your personal information except by also deleting your entire user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Links and Third Parties
Our Website may contain links to other websites, which are not under our control. We provide these links as a customer convenience and to allow advertisers to promote their own sites or products, and do not endorse those sites, companies or their products or services. Also, when you link to our Website from another site, the originating site may collect information about you. We do not review, control, or monitor the practices, information, or materials on any other websites, and are not responsible or liable for the communications, practices, information, content, or materials from any of those sites. You are responsible for understanding and adhering to any other website’s terms and conditions.
Personal Information Security
We implement commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of Personal Information. Except for the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Information to certain companies who may need to know that information in order to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Unfortunately, no data transmission over the Internet can be guaranteed to be One Hundred Percent (100%) secure. Therefore, and despite our efforts, we cannot guarantee the security of any information you transmit to us, or to or from our online services. Accordingly, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION OR USE OF THIS WEBSITE. If you have questions or concerns regarding the security of your Personal Information, please contact us at [email protected]
Children's Privacy
Consistent with the federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never knowingly collect or maintain personally identifiable information on the Website from anyone under the age of 13 without parental, or other legal guardian consent. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE WEBSITE AT ANY TIME OR FOR ANY REASON. Any person who provides Personal Information to Achieve Education through the Website represents and warrants that he/she/they/it are at least 13 years of age or older, or that he/she/they/it have the express consent from their parent or legal guardian to use this Website and are under the direct supervision of their parent or legal guardian at all times when using or accessing this Website.
If we learn that any Personal Information of persons under the age of 13 has been collected on the Website without verifiable parental or legal guardian consent, then we will take the appropriate steps to delete this information. If you are a parent or legal guardian and discover that your child under the age of 13 has enrolled in a customer account through the Website, or otherwise used or accessed this Website without your supervision or knowledge, then please contact Achieve Education at [email protected] and you may request that we delete that child’s Personal Information from our systems.
Privacy Rights for California Residents
Residents of the State of California may request a list of all third parties to which we have disclosed Personal Information to during the preceding year for such third parties’ direct marketing purposes. If you are a California resident and would like such a list you must mail a request to:
Achieve Education LLC
ATTN: Legal Department
960 Canterbury Place, Suite 110
Escondido, CA 92025
Or email your request to: [email protected]
In your request, you must provide the statement “Your California Privacy Rights”, as well as include the statement on the envelope or post card used to mail the request, or, if sent electronically, in the subject field of your email. Your request will be processed within thirty (30) days of the date it was received. Please note that your request is limited to Achieve Education; we cannot reverse past uses and disclosures of your information to third parties. If third parties contact you, you may need to submit separate opt-out requests to them. For all requests, please include your name, street address, city, state, and zip code. We will not accept requests via the telephone or by fax. We are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Other States’ Privacy Rights
Residents of the States of Colorado, Connecticut, Virginia, and Utah each provide their residents with rights to: (i) confirm whether we process their personal information; (ii) access and delete certain personal information; (iii) data portability; and (iv) opt-out of personal data processing for targeted advertising and sales.
Residents of Colorado, Connecticut, and Virginia also provide their residents with rights to: (v) correct inaccuracies in their personal information, taking into account the information's nature processing purpose; and (vi) opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please contact us at [email protected] To appeal a decision regarding a consumer rights request, please contact our legal department by writing to:
Achieve Education LLC
ATTN: Legal Department
960 Canterbury Place, Suite 110
Escondido, CA 92025
Questions?
We take your privacy seriously. If you have any questions or concerns about this Privacy Policy, your rights under this Privacy Policy, our policies, or our practices concerning your use of this Website, please contact Achieve Education LLC by email at [email protected]
