Response Time
We typically reply within 1–2 business days (Mon–Fri, Pacific time).
Get in Touch
Questions about a course, a product, or just not sure where to start? Reach out — a real person will get back to you.
Send us a messageEmail is the best way to reach us. We read every message and respond personally — no bots, no canned replies.
What to expect
We typically reply within 1–2 business days (Mon–Fri, Pacific time).
Your email goes straight to a team member — no ticket system, no AI auto-reply.
We will never share your information. Your question stays between us.
Including these details in your email helps us resolve your question on the first reply:
Common questions
First, check your spam or promotions folder — Kajabi emails sometimes land there. If it’s been more than 30 minutes and you still haven’t received access, email us at Support@achieve.educationwith your order confirmation and we’ll sort it out right away.
We handle refund requests on a case-by-case basis. If you’re not happy with a purchase, email us within 7 days and let us know what happened. We want every experience with Achieve Education to be worth your time.
Send your question to Support@achieve.educationand include the course name and the specific lesson or section. We’ll either answer directly or connect you with the right person.
Yes — if you’re purchasing for a classroom, school, or organization, email us with the details. We’re happy to discuss group pricing and licensing options.
Browse our store by age and subject. If you’re unsure which product fits your child’s needs, just email us — we love helping families find the right fit.
We’re always open to meaningful partnerships — especially with educators, schools, and family-focused brands. Send us a short note at Support@achieve.education and tell us about your idea.
Don’t overthink it — just send us an email. We actually read them.